Find Your Life Partner,
Your Way

Yes! ShaadiPakki is currently completely free for all users. All features including unlimited browsing, video calling, advanced filters, and the family dashboard are available at no cost. We will introduce premium plans in the future, but for now, enjoy everything free of charge.

Our verification system has five levels: Bronze (email + phone verified), Silver (government ID verified), Gold (selfie match with ID photo), Platinum (employment or education documents verified), and Diamond (family reference verified). Each level adds a trust badge to your profile. The higher your verification level, the more visible and trusted your profile becomes to potential matches.

Absolutely. We use bank-grade AES-256 encryption for all stored data and TLS 1.3 for data in transit. Your personal information, photos, and chat messages are never shared with third parties. We comply with India's Digital Personal Data Protection Act (DPDPA) and offer granular privacy controls so you decide exactly what is visible on your profile.

No, never. We have a strict privacy firewall between the Family Dashboard and your personal conversations. Family members with dashboard access can see your match suggestions, profile views, and interest activity, but they absolutely cannot read your chat messages, see your video call history, or access any private conversations. Your personal space remains yours.

Our proprietary 5-layer matching algorithm goes far beyond basic filters. It considers: (1) Stated preferences like age, location, and community, (2) Lifestyle DNA compatibility from our quiz, (3) Behavioral signals like who you browse and engage with, (4) Verification trust score compatibility, and (5) Communication pattern alignment. The algorithm learns and improves the more you use the platform.

We have zero tolerance for harassment. You can instantly block and report any user. Our AI-powered moderation system detects inappropriate messages in real-time and flags suspicious behavior. Reported accounts are reviewed within 24 hours. Users with 3 or more verified reports are automatically suspended pending investigation. You can also reach our safety team directly via the in-app SOS button.

Yes, you have complete control. You can temporarily deactivate your profile (which hides it from search but preserves your data) or permanently delete your account. Permanent deletion removes all your data, photos, messages, and activity history from our servers within 30 days as mandated by our data retention policy. You can initiate this from Settings > Account > Delete Account.

Three key differences set us apart: First, our fake profile rate is under 5% thanks to our 5-level verification (compared to industry averages of 35-50%). Second, we offer unique features like Progressive Photo Reveal, Lifestyle DNA matching, and in-app video dating that no other Indian matrimonial platform provides. Third, our Family Dashboard is designed with a privacy firewall from the ground up, letting families participate meaningfully without intruding on your personal space.

Progressive Photo Reveal is our unique approach to profile photos. Instead of showing all photos upfront, your photos start blurred to other users. As mutual interest builds -- first when someone views your profile, then when interest is exchanged, and fully when you start chatting -- your photos progressively become clearer. This encourages people to connect based on compatibility first and helps reduce shallow swiping culture.

Yes, we offer a 7-day money-back guarantee on all premium plans. If you are not satisfied with the premium experience within the first 7 days of purchase, you can request a full refund from Settings > Subscription > Request Refund. After 7 days, we offer prorated refunds for the unused portion of your subscription on a case-by-case basis through our support team.